For optimal performance, please ensure the blades are clean and oiled before use, and that the battery is fully charged. Using the correct guide comb and not applying excessive pressure can also prevent pulling.

After each use—brush hair off and oil the blade regularly.

It features R-shaped 360° skin-friendly blade edges and precisely calibrated gaps specifically designed to glide smoothly to minimize pulling. However, performance can vary with hair type and thickness. To avoid any tugging, we recommend: 1) Ensuring the blade and attachment are clean and securely clicked into place to prevent misalignment, 2) Trimming on dry, untangled hair, and 3) Using slower, steady strokes, especially with dense hair. For the most sensitive areas, using the provided precision trimmer head is advised.

The attachment system is designed for a secure, simple click-on or magnetic connection. Most users find it very intuitive. To ensure perfect alignment every time, please make sure the main unit's blade head is clean and free of hair clippings before pressing the attachment on until you hear/feel a distinct click. A firm connection is key for optimal performance and safety. The included storage case also helps keep all attachments organized and ready for correct use.

Yes, durability is a core design focus. The trimmer body is constructed from robust materials to withstand regular use. The high-performance stainless steel blades​ are designed for long-term sharpness and corrosion resistance, especially important given its waterproof design for easy rinsing. The motor is engineered for consistent power output. While the attachments are precision components, handling them with care during cleaning and storage (using the provided case) will ensure their longevity. We stand behind the product's quality and reliability.